How can we help you?

You can e-mail questions to us 24 hours a day:

Or you can call us. You can reach our customer service 7 days a week from 8am to 10pm (CET), on the following numbers:
  • Germany: 0180 5407820
    (€0.14/min. using a German landline, max. €0.42/min. using a cell phone)
  • Austria: 0820 40 10 40
    (€0.13/min. using an Austrian landline)
  • Switzerland: 0848 40 10 40
    (CHF 0.11/min. using a Swiss landline)
  • International: 00356 2779 0691 (€0.045/min. Support in English)
Your questions could already be answered in our Frequently Asked Questions (FAQ)